FAQ

Are Jetraw-stored data compatible with the image viewer software and formats we use?

Your data stays in its original file format when you upload or download the data. The data is compressed while in storage, and it gets decompressed when reading the files.

Does Jetraw provide its storage?

No, Jetraw does not provide storage. You connect your existing local or cloud storage.

Does Jetraw have access to my data?

No, Jetraw does not have access to your data. Your data privacy is managed by your storage provider.

What do you mean by RAW image data? What about device-processed data?

By “raw” we mean unprocessed data, although we accept certain on-device pre-processing, as long as the file hasn’t been processed with lossy compression. Reach out to us with specific processing details and sample images to determine compatibility.

Can I share the data outside of my team, i.e., with non-Jetraw users?

Yes, anyone can open and decompress images if they install the Jetraw platform. No account is needed to receive the images.